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Are you sure you want to lock your account?

If you received this email after carrying out an action - such as purchasing a voucher or resetting your password - within your account, then it’s most likely not an unexpected email and you won’t need to take further action - just close this window.


However, if you have not taken an action that would trigger this email, click the button below to lock your account immediately. To recover your account, you will need to get in touch with our 24/7 Employee Support team who will verify your identity by asking you questions and confirming details on your account.


To get in touch with our 24/7 Employee Support team:

0203 780 1891